Dror Connect
Dror ecosystem agreement

End User License Agreement

The End User License Agreement governing Dror software and services.

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END-USER LICENSE AGREEMENT

Effective Date: August 8, 2026

This End-User License Agreement (the "EULA") is a legally binding agreement between Dror Property Solutions ("Dror", "Licensor", "Company", "we", "our", or "us") and the individual, company, organization, or other legal entity accessing, registering for, subscribing to, or using any Dror product or service ("Licensee", "User", "you", or "your").

This EULA governs your access to and use of the Dror real estate technology ecosystem, including but not limited to Dror Inspect, Dror Manage, Dror Connect, Dror Marketplace, Dror Repair, and any current or future related websites, applications, modules, portals, dashboards, tools, services, content, documentation, integrations, APIs, and software features made available by Dror.

By accessing, registering for, subscribing to, logging into, or using any Dror product or service, you acknowledge that you have read, understood, and agree to be bound by this EULA. If you do not agree to this EULA, you may not access or use the Software or Services.

1. Definitions

"Authorized Users" means employees, contractors, agents, administrators, inspectors, property managers, brokers, vendors, staff members, or other individuals authorized by Licensee to access the Software under Licensee’s account.

"Dror Ecosystem" means the combined suite of Dror products, services, websites, platforms, modules, applications, integrations, and related technology, including Dror Inspect, Dror Manage, Dror Connect, Dror Marketplace, Dror Repair, and any future Dror offerings.

"Licensee Data" means all information, records, files, images, communications, reports, listings, customer information, property information, tenant information, vendor information, inspection information, payment information, and other content submitted to or processed through the Software by or on behalf of Licensee.

"Software" or "Services" means all Dror software platforms, products, websites, portals, dashboards, tools, modules, documentation, templates, workflows, APIs, integrations, features, and related services.

"User Content" means any content submitted, uploaded, entered, generated, transmitted, published, stored, displayed, or otherwise provided by Licensee or Authorized Users through the Software.

2. Scope of License

Subject to this EULA, applicable subscription terms, payment obligations, and all related agreements, Dror grants Licensee a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Software solely for Licensee’s lawful internal business purposes.

This license does not transfer ownership of the Software or any intellectual property rights to Licensee. All rights not expressly granted are reserved by Dror.

3. Products Covered

This EULA applies to all current and future Dror products and services, including but not limited to:

  • Dror Inspect: inspection scheduling, agreements, reporting, invoicing, client portals, and related inspection management tools;
  • Dror Manage: property management, units, tenants, owners, leases, maintenance, documents, payments, and related management tools;
  • Dror Connect: real estate customer relationship management, lead tracking, property listings, agent tools, brokerage tools, and related CRM features;
  • Dror Marketplace: public profiles, property listings, service listings, lead generation, advertising, featured placement, booking requests, and marketplace visibility;
  • Dror Repair: vendor, contractor, maintenance, repair, service request, estimate, work order, and contractor management tools;
  • Any future Dror products, services, modules, websites, portals, applications, or platform features.

4. Account Registration and Responsibility

Licensee is responsible for maintaining accurate account information, securing login credentials, controlling account access, and ensuring that all Authorized Users comply with this EULA and all applicable laws.

Licensee is responsible for all activity occurring under its account, whether authorized or unauthorized, unless caused solely by Dror’s gross negligence or willful misconduct.

Licensee agrees to notify Dror immediately of any unauthorized access, suspected breach, compromised credentials, or improper use of the account.

5. Authorized Users

Licensee may permit Authorized Users to access the Software only in accordance with Licensee’s subscription plan, user limits, permissions, and applicable agreements.

Licensee is responsible for all actions, omissions, data entries, communications, reports, listings, invoices, payments, documents, and other activity performed by Authorized Users.

6. Permitted Use

Licensee may use the Software only for lawful business purposes related to real estate, property management, inspections, marketplace participation, vendor coordination, contractor management, customer relationship management, and related activities supported by the Dror Ecosystem.

Licensee agrees to use the Software in accordance with all applicable federal, state, and local laws, regulations, licensing requirements, professional standards, payment rules, privacy obligations, and industry requirements.

7. Prohibited Use

Licensee may not, and may not permit any third party to:

  1. Use the Software for any unlawful, fraudulent, abusive, deceptive, harmful, or unauthorized purpose;
  2. Copy, reproduce, distribute, resell, lease, sublicense, rent, transfer, or commercially exploit the Software except as expressly authorized by Dror in writing;
  3. Reverse engineer, decompile, disassemble, modify, adapt, translate, or create derivative works of the Software;
  4. Access the Software to build, train, benchmark, support, or develop a competing product or service;
  5. Scrape, harvest, crawl, extract, download, or collect data through automated means unless expressly authorized by Dror;
  6. Interfere with, disrupt, overload, damage, impair, or gain unauthorized access to the Software, servers, systems, networks, or infrastructure;
  7. Attempt to bypass subscription limits, user limits, access controls, security measures, billing controls, or technical restrictions;
  8. Upload malicious code, viruses, malware, spyware, ransomware, or harmful files;
  9. Misrepresent identity, authority, licensing status, insurance status, qualifications, affiliation, listings, services, or business information;
  10. Use the Software to transmit spam, unlawful messages, abusive communications, or unauthorized marketing;
  11. Use the Software in a way that creates legal, financial, security, reputational, or operational risk for Dror or other users.

8. Intellectual Property

The Software, Dror Ecosystem, source code, object code, architecture, workflows, user interfaces, designs, layouts, reports, templates, graphics, icons, logos, trademarks, service marks, trade names, databases, processes, documentation, and related intellectual property are owned by Dror or its licensors.

Licensee receives only the limited license expressly stated in this EULA. No ownership rights are transferred to Licensee.

Licensee may not remove, obscure, alter, or interfere with any proprietary notices, trademarks, branding, copyright notices, or ownership notices displayed in or through the Software.

9. Feedback and Suggestions

If Licensee provides suggestions, ideas, feature requests, improvements, corrections, workflows, concepts, or other feedback, Licensee grants Dror a perpetual, irrevocable, worldwide, royalty-free right to use, modify, incorporate, commercialize, and exploit such feedback without restriction or compensation.

10. Licensee Data and User Content

Licensee retains ownership of Licensee Data and User Content submitted to the Software, subject to the rights granted to Dror under this EULA and related agreements.

Licensee grants Dror a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, transmit, display, distribute, modify, and use Licensee Data and User Content solely as necessary to provide, operate, maintain, secure, improve, support, and develop the Software and Services.

Licensee is solely responsible for the accuracy, legality, completeness, quality, reliability, and appropriateness of all Licensee Data and User Content.

11. Public Listings and Marketplace Content

If Licensee publishes or authorizes publication of listings, profiles, advertisements, service offerings, property information, images, pricing, availability, descriptions, reviews, or other content through Dror Marketplace or related public-facing features, Licensee grants Dror the right to display, distribute, reproduce, index, promote, and make such content publicly available.

Licensee is solely responsible for the accuracy, legality, fairness, licensing compliance, advertising compliance, and non-infringing nature of all marketplace content.

Dror may remove, modify, hide, restrict, or decline any listing, profile, advertisement, review, or marketplace content at any time if Dror believes it violates this EULA, applicable law, platform policies, third-party rights, or marketplace standards.

12. Cross-Product Data Sharing

Licensee acknowledges that the Dror Ecosystem is designed to allow integrated functionality across multiple Dror products.

Information may be shared between Dror products when necessary or useful to provide authentication, account management, lead routing, scheduling, invoicing, reporting, marketplace publication, vendor management, customer relationship management, property management, inspection workflows, repair coordination, payment processing, support, analytics, security, and related services.

Use of the Software constitutes consent to such cross-product processing, subject to the applicable Privacy Policy and related agreements.

13. AI and Automated Features

The Software may include artificial intelligence, automation, predictive tools, summaries, recommendations, generated text, report assistance, communication assistance, classification tools, pricing assistance, listing assistance, or other automated features.

AI-generated or automated output may be incomplete, inaccurate, outdated, inappropriate, or unsuitable for a specific purpose. Licensee is solely responsible for reviewing, verifying, editing, approving, and independently evaluating all AI-generated or automated output before relying on it or providing it to any customer, client, tenant, property owner, buyer, seller, vendor, contractor, regulator, court, or third party.

Dror does not provide legal, financial, tax, accounting, inspection, brokerage, construction, engineering, insurance, appraisal, or professional advice through AI or automated features.

14. Professional Responsibility

Dror provides software tools only. Licensee remains solely responsible for all professional services, business decisions, legal compliance, licensing compliance, reporting, advice, disclosures, communications, contracts, listings, payments, transactions, inspections, repairs, property management activities, and customer relationships.

Licensee is solely responsible for obtaining and maintaining any required licenses, certifications, registrations, insurance, permits, bonds, disclosures, authorizations, and approvals required for Licensee’s business activities.

15. Product-Specific Disclaimers

Dror is not a real estate broker, real estate agent, property manager, landlord, tenant, buyer, seller, home inspector, contractor, vendor, repair provider, attorney, accountant, tax advisor, payment processor, insurer, lender, appraiser, engineer, or professional service provider.

  • Dror Inspect: Licensee is solely responsible for inspection findings, reports, photos, comments, recommendations, agreements, invoices, and compliance with inspection laws and standards.
  • Dror Manage: Licensee is solely responsible for property operations, landlord-tenant compliance, leases, notices, rent collection, maintenance handling, owner communications, and financial records.
  • Dror Connect: Licensee is solely responsible for real estate licensing, brokerage compliance, disclosures, client relationships, listings, leads, communications, and transaction-related activities.
  • Dror Marketplace: Dror provides a platform for listings, profiles, visibility, leads, and communications. Dror is not a party to transactions between users.
  • Dror Repair: Licensee and participating contractors or vendors are solely responsible for workmanship, estimates, licensing, insurance, permits, warranties, service quality, and customer disputes.

16. Third-Party Services

The Software may integrate with or rely on third-party services, including payment processors, email providers, SMS providers, hosting providers, analytics providers, mapping providers, identity verification providers, screening providers, background check providers, electronic signature providers, and other third-party platforms.

Licensee acknowledges that third-party services may be subject to separate terms, fees, restrictions, privacy practices, underwriting requirements, usage limits, and availability.

Dror is not responsible for third-party services, third-party outages, processor decisions, payment holds, underwriting outcomes, account limitations, third-party data handling, third-party fees, or third-party compliance requirements.

17. Payments and Financial Features

Certain Dror products may allow Licensee to send invoices, request payments, collect payments, process fees, manage subscriptions, track rent, facilitate deposits, collect marketplace charges, or otherwise use payment-related features.

Licensee is solely responsible for all payment amounts, refunds, disputes, chargebacks, taxes, reporting, accounting treatment, customer authorizations, tenant authorizations, and compliance with applicable payment rules and laws.

Dror may suspend or restrict payment-related features if required by law, risk review, payment processor requirements, suspected fraud, excessive disputes, chargebacks, or violation of this EULA.

18. Communications

The Software may allow Licensee to send emails, text messages, portal messages, notifications, reminders, invoices, agreements, reports, listing inquiries, maintenance messages, or other communications.

Licensee is solely responsible for ensuring that all communications comply with applicable law, consent requirements, opt-out requirements, anti-spam laws, telecommunications rules, privacy obligations, and professional standards.

Dror may limit, suspend, throttle, review, or disable communication features to protect deliverability, reduce abuse, comply with law, or satisfy third-party provider requirements.

19. Data Security

Dror will use commercially reasonable administrative, technical, and organizational measures designed to protect the Software and Licensee Data.

Licensee acknowledges that no system, network, software, storage method, transmission method, or security control can be guaranteed to be completely secure, uninterrupted, or error-free.

Licensee is responsible for using strong passwords, managing user access, removing inactive users, protecting devices, training Authorized Users, and maintaining appropriate internal security practices.

20. Data Retention and Export

Dror may retain Licensee Data for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain backups, support security, and operate the business.

Licensee is responsible for exporting, downloading, or preserving records needed for business, legal, tax, regulatory, professional, or operational purposes.

Following account termination, Dror may delete, archive, restrict, or retain Licensee Data in accordance with its policies, legal obligations, backup practices, and applicable law.

21. Updates, Modifications, and Availability

Dror may update, modify, suspend, discontinue, replace, remove, or enhance any Software feature, product, module, workflow, integration, or service at any time.

Dror does not guarantee that any specific feature, integration, workflow, design, report, template, module, pricing structure, marketplace placement, or third-party connection will remain available indefinitely.

The Software may be unavailable from time to time due to maintenance, updates, outages, third-party service issues, security events, infrastructure failures, or circumstances beyond Dror’s control.

22. Support

Support may be provided through documentation, help resources, email, chat, ticketing, or other methods determined by Dror.

Unless expressly stated in a separate written agreement, Dror does not guarantee any specific support response time, support availability, resolution time, training, customization, or continued maintenance.

23. Subscription and Payment Obligations

Use of certain Software features requires an active subscription or paid service plan. Licensee agrees to pay all applicable fees, charges, add-ons, user fees, marketplace fees, transaction fees, communication fees, advertising fees, and other amounts associated with Licensee’s account.

Failure to pay required fees may result in suspension, downgrade, restriction, or termination of access.

Billing terms may be governed by a separate Billing and Subscription Agreement, Payment Processing Agreement, marketplace agreement, order form, or other applicable terms.

24. Suspension and Termination

Dror may suspend, restrict, downgrade, or terminate Licensee’s access to the Software, with or without notice, if:

  1. Licensee violates this EULA or any related agreement;
  2. Required fees are not paid;
  3. Licensee or any Authorized User uses the Software unlawfully or improperly;
  4. Licensee creates legal, financial, operational, security, reputational, or compliance risk;
  5. Licensee violates third-party provider terms or payment processor requirements;
  6. Dror is required to do so by law, court order, regulator, payment processor, or third-party provider;
  7. Continued access could harm Dror, other users, customers, consumers, tenants, property owners, vendors, contractors, or third parties.

Upon termination, all rights granted under this EULA immediately cease, and Licensee must stop using the Software.

Termination does not relieve Licensee of payment obligations, indemnification obligations, confidentiality obligations, or any obligations intended to survive termination.

25. Non-Transferability

Licensee may not assign, transfer, delegate, sublicense, sell, or otherwise convey this EULA, account access, subscription rights, or Software access without Dror’s prior written consent.

Any attempted assignment or transfer without consent is void.

26. Confidentiality

Licensee may receive access to non-public information about the Software, including features, pricing, roadmaps, workflows, designs, documentation, security information, business plans, or technical details.

Licensee agrees not to disclose or misuse Dror confidential information except as necessary to use the Software in accordance with this EULA.

27. Privacy

Use of the Software is subject to Dror’s Privacy Policy, which explains how information may be collected, used, disclosed, shared, processed, retained, and protected.

By using the Software, Licensee acknowledges and agrees to the collection and use of information as described in the applicable Privacy Policy.

28. Warranty Disclaimer

THE SOFTWARE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND COURSE OF PERFORMANCE.

DROR DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, AVAILABLE, COMPATIBLE, OR SUITABLE FOR LICENSEE’S PARTICULAR PURPOSES.

LICENSEE ASSUMES ALL RISK ARISING FROM USE OF THE SOFTWARE, SERVICES, USER CONTENT, THIRD-PARTY SERVICES, AI FEATURES, MARKETPLACE FEATURES, PAYMENT FEATURES, COMMUNICATION FEATURES, AND PROFESSIONAL OR BUSINESS DECISIONS MADE THROUGH OR BASED ON THE SOFTWARE.

29. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, ENHANCED, OR SIMILAR DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, CUSTOMERS, TRANSACTIONS, LISTINGS, PAYMENTS, USE, OR OTHER INTANGIBLE LOSSES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROR’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SOFTWARE, SERVICES, THIS EULA, OR ANY RELATED AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY LICENSEE TO DROR FOR THE APPLICABLE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, STATUTE, OR OTHERWISE, EVEN IF DROR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

30. Indemnification

Licensee agrees to indemnify, defend, and hold harmless Dror, its owners, officers, directors, employees, contractors, affiliates, representatives, licensors, vendors, and agents from and against any claims, demands, actions, liabilities, damages, judgments, losses, costs, penalties, fines, settlements, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  1. Licensee’s or any Authorized User’s use or misuse of the Software;
  2. Licensee Data or User Content;
  3. Listings, profiles, advertisements, reports, communications, invoices, documents, agreements, payments, reviews, service requests, work orders, or other materials created or transmitted by Licensee;
  4. Licensee’s violation of this EULA or any related agreement;
  5. Licensee’s violation of law, regulation, licensing requirement, professional standard, privacy obligation, payment rule, or third-party right;
  6. Disputes between Licensee and customers, clients, tenants, owners, buyers, sellers, agents, brokers, inspectors, contractors, vendors, employees, Authorized Users, or third parties;
  7. Claims involving inspections, property management, real estate services, marketplace transactions, repair services, contractor work, payments, refunds, chargebacks, or communications.

31. Dispute Resolution and Venue

This EULA shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to this EULA, the Software, or the Services shall be brought exclusively in the state or federal courts located in Pennsylvania, unless another binding dispute resolution process is required by a separate written agreement.

Licensee consents to the personal jurisdiction and venue of such courts.

32. Class Action Waiver

To the fullest extent permitted by law, Licensee and Dror agree that any dispute, claim, or proceeding shall be brought only in an individual capacity and not as a plaintiff, claimant, class member, or representative in any class action, collective action, representative action, consolidated action, private attorney general action, or mass proceeding.

33. Injunctive Relief

Licensee acknowledges that unauthorized use, copying, disclosure, reverse engineering, scraping, misuse of confidential information, infringement of intellectual property, or violation of access restrictions may cause irreparable harm to Dror.

Dror may seek injunctive relief, equitable relief, and other remedies without the need to post bond or prove actual damages.

34. Changes to this EULA

Dror may update or modify this EULA from time to time. Updated terms may be posted through the Software, on Dror websites, or provided by email or other electronic notice.

Continued use of the Software after updated terms become effective constitutes acceptance of the updated EULA.

35. Notices

Notices may be provided electronically, including through the Software, account dashboard, email, website posting, portal notification, or other reasonable electronic communication.

Licensee is responsible for maintaining current contact information in its account.

36. Severability

If any provision of this EULA is found invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

37. No Waiver

No delay or failure by Dror to enforce any right or provision of this EULA shall constitute a waiver of that right or provision.

38. Entire Agreement

This EULA, together with the Terms of Service, Privacy Policy, Billing and Subscription Agreement, Electronic Signature and Consent Agreement, Payment Processing Agreement, marketplace terms, order forms, and any other applicable written agreements, constitutes the entire agreement between Licensee and Dror regarding the Software and Services.

This EULA supersedes all prior or contemporaneous understandings, communications, proposals, representations, or agreements regarding the same subject matter.

39. Survival

All provisions that by their nature should survive termination shall survive, including provisions relating to intellectual property, confidentiality, payment obligations, Licensee Data, User Content, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, class action waiver, and enforcement rights.

40. Acknowledgment

By accessing, registering for, subscribing to, logging into, or using any Dror product or service, Licensee acknowledges that Licensee has read, understood, and agrees to be legally bound by this EULA.