Payment Processing and Invoicing Agreement
Effective Date: August 8, 2026
This Payment Processing and Invoicing Agreement ("Agreement") is entered into by and between Dror Property Solutions ("Dror", "Service Provider", "Company", "we", "our", or "us") and the individual, company, organization, or other legal entity using payment processing, invoicing, billing, transaction, marketplace, subscription, or related financial features through any Dror product or service ("User", "you", or "your").
1. Scope of Agreement
This Agreement governs the use of payment processing, invoicing, billing, transaction, subscription, rent collection, deposit collection, marketplace payment, service fee, and related financial tools made available through the Dror ecosystem, including but not limited to:
- Dror Inspect
- Dror Manage
- Dror Connect
- Dror Marketplace
- Dror Repair
- Any future Dror products, services, modules, websites, portals, applications, integrations, or payment-related features
By using any payment, invoicing, billing, subscription, transaction, rent collection, marketplace, or financial feature provided through Dror, the User agrees to the terms of this Agreement.
2. Third-Party Payment Processors
Payments may be processed through third-party payment processors, including but not limited to Stripe. Dror does not store full payment card details and is not a bank, money transmitter, escrow agent, payment processor, lender, insurer, or financial institution.
Use of payment-related features may require the User to create, connect, verify, maintain, and comply with an account through the applicable third-party payment processor.
The User agrees to comply with all applicable third-party processor terms, card network rules, ACH rules, banking requirements, fraud prevention requirements, underwriting requirements, tax reporting requirements, identity verification requirements, and other payment-related obligations.
3. Platform Service Fee
For transactions processed through Dror payment features, Dror may assess a platform service fee, transaction fee, convenience fee, marketplace fee, booking fee, payment facilitation fee, or other service charge.
Unless otherwise stated in writing, Dror’s platform service fee may include a fee of one and one-half percent (1.5%) of the total transaction amount. This fee is in addition to any standard fees charged by Stripe or any other third-party payment processor.
Different Dror products, transaction types, subscription plans, marketplace services, payment methods, or add-on services may be subject to different fees.
4. Processor Fees
All payments processed through third-party processors are subject to the processor’s standard fees, including but not limited to credit card fees, ACH fees, international card fees, dispute fees, chargeback fees, currency conversion fees, instant payout fees, failed payment fees, reversal fees, and other applicable processor charges.
Processor fees may be deducted from transaction proceeds, charged separately, passed through to the User, or handled according to the rules of the applicable processor and Dror’s account configuration.
5. Invoicing Services
Dror may provide invoicing tools that allow Users to create, send, track, update, and manage invoices, estimates, payment requests, receipts, reminders, recurring invoices, deposits, rent charges, inspection fees, contractor fees, marketplace charges, subscription charges, service charges, and related billing records.
The User is solely responsible for the accuracy, legality, timing, description, amount, tax treatment, payment terms, customer authorization, and business purpose of all invoices and payment requests created through Dror.
Dror does not verify the validity, accuracy, completeness, enforceability, or legal sufficiency of invoices, charges, rent requests, deposits, service fees, estimates, or payment requests created by Users.
6. Product-Specific Payment Uses
Payment and invoicing features may be used across the Dror ecosystem, including but not limited to:
- Dror Inspect: inspection invoices, add-on services, travel fees, report fees, deposits, and client payment requests;
- Dror Manage: rent collection, security deposits, owner charges, tenant charges, maintenance charges, management fees, and property-related payments;
- Dror Connect: CRM-related charges, marketing charges, advertising charges, listing promotion fees, brokerage-related administrative fees, and client payment records;
- Dror Marketplace: featured listings, advertising, lead fees, booking fees, marketplace payments, service provider fees, and promotional placement charges;
- Dror Repair: estimates, work orders, deposits, contractor payments, vendor invoices, maintenance charges, repair fees, and service payments.
7. Deduction and Collection of Fees
Dror fees and third-party processor fees may be deducted from transaction proceeds before funds are deposited into the User’s designated account, charged to the User’s payment method on file, added to invoices, passed through to the payer where legally permitted, or collected through another method supported by Dror or the applicable processor.
The User authorizes Dror and its payment processors to deduct, collect, withhold, offset, or charge all applicable platform fees, transaction fees, processor fees, service fees, dispute fees, chargeback fees, refunds, reversals, taxes, penalties, and related amounts.
8. Payouts and Holds
Payout timing, payout availability, reserve requirements, holds, delays, account limitations, and payout eligibility may be determined by the applicable third-party payment processor.
Dror is not responsible for delayed payouts, held funds, processor reserves, account reviews, failed transfers, bank delays, processor limitations, underwriting decisions, fraud reviews, compliance reviews, or other payment processor actions.
9. Chargebacks, Disputes, Refunds, and Reversals
The User is solely responsible for all chargebacks, payment disputes, refunds, reversals, insufficient fund returns, ACH returns, fraud claims, unauthorized transaction claims, processor penalties, dispute evidence, and related costs arising from the User’s customers, clients, tenants, property owners, vendors, contractors, transactions, invoices, listings, bookings, services, or business activities.
Dror may recover chargebacks, disputes, refunds, reversals, processor fees, penalties, or related costs by deducting amounts from future payouts, charging the User’s payment method on file, offsetting account balances, suspending access, restricting payment features, or pursuing collection.
Dror does not guarantee the outcome of any payment dispute, chargeback, refund request, or processor review.
10. Taxes and Reporting
The User is solely responsible for determining, collecting, reporting, and remitting all applicable taxes, fees, assessments, surcharges, occupancy taxes, sales taxes, use taxes, rental taxes, lodging taxes, income taxes, business taxes, and other governmental charges associated with the User’s transactions and business activities.
Dror does not provide tax, accounting, legal, or financial advice. Any tax reporting features are provided for convenience only and may not satisfy the User’s legal obligations.
Third-party processors may issue tax forms, reports, or filings where required by law or processor policy.
11. Prohibited Transactions
The User may not use Dror payment features for unlawful, fraudulent, deceptive, high-risk, prohibited, restricted, unauthorized, or unsupported transactions.
Dror may restrict or terminate payment features if transactions involve prohibited goods or services, excessive disputes, suspicious activity, money laundering concerns, sanctions issues, misleading invoices, unauthorized charges, or violations of payment processor rules.
12. User Representations
By using payment and invoicing features, the User represents and warrants that:
- The User has legal authority to request, collect, receive, refund, and process payments;
- All invoices and payment requests are accurate, lawful, and authorized;
- The User will comply with all applicable laws, payment rules, tax obligations, licensing requirements, and processor terms;
- The User will not submit false, misleading, fraudulent, duplicate, inflated, or unauthorized charges;
- The User is responsible for goods, services, leases, rentals, inspections, repairs, listings, bookings, and transactions associated with payment requests.
13. No Escrow or Fiduciary Relationship
Unless expressly stated in a separate written agreement, Dror does not hold funds in escrow, act as trustee, act as fiduciary, guarantee payment, guarantee performance, guarantee delivery of services, or guarantee completion of any transaction.
Any transaction conducted between Users, customers, tenants, vendors, contractors, property owners, buyers, sellers, agents, inspectors, or other third parties is solely between those parties.
14. Modification of Fees
Dror reserves the right to modify platform service fees, transaction fees, marketplace fees, payment fees, convenience fees, booking fees, advertising fees, invoicing fees, payout fees, communication fees, and other charges upon thirty (30) days’ notice where reasonably required.
Continued use of payment processing, invoicing, billing, marketplace, or financial features after the effective date of a fee change constitutes acceptance of the updated fees.
15. Suspension or Termination
Dror may suspend, restrict, limit, or terminate access to payment processing, invoicing, billing, marketplace, subscription, or financial features at any time if:
- The User violates this Agreement or any related agreement;
- The User fails identity verification, underwriting, risk review, or processor review;
- Payments are disputed, reversed, returned, fraudulent, unauthorized, excessive, or high-risk;
- The User violates payment processor rules, card network rules, ACH rules, law, regulation, or third-party terms;
- Continued payment access may create legal, financial, security, reputational, or operational risk;
- Dror or a third-party processor is required to do so by law, regulator, financial institution, card network, or payment processor.
Termination does not affect any pending transactions, fees, chargebacks, disputes, refunds, reversals, processor costs, tax obligations, or amounts owed.
16. Data Sharing with Payment Providers
The User authorizes Dror to share information with payment processors, financial institutions, fraud prevention providers, identity verification services, tax reporting providers, and other third parties as necessary to provide payment, invoicing, billing, compliance, fraud prevention, underwriting, payout, dispute, and financial services.
Such information may include account information, company information, transaction information, customer information, invoice information, tax information, payout information, dispute information, identity information, and related records.
17. Recordkeeping
The User is responsible for maintaining copies of invoices, receipts, payment records, tax records, customer authorizations, lease records, service records, refund records, dispute records, and other documentation required for business, legal, accounting, tax, regulatory, or professional purposes.
Dror may retain payment-related records as necessary to operate the platform, comply with legal obligations, resolve disputes, prevent fraud, support audits, enforce agreements, and maintain business records.
18. Limitation of Liability
To the maximum extent permitted by law, Dror shall not be liable for payment processor actions, delayed payouts, failed payments, chargebacks, disputes, refunds, reversals, account holds, processor reserves, unauthorized transactions, tax obligations, third-party fees, customer disputes, tenant disputes, vendor disputes, contractor disputes, marketplace disputes, or transaction failures.
To the maximum extent permitted by law, Dror’s total liability arising out of or relating to this Agreement shall not exceed the total amount of Dror platform service fees actually collected by Dror from the User under this Agreement during the three (3) months immediately preceding the event giving rise to the claim.
19. Indemnification
The User agrees to indemnify, defend, and hold harmless Dror, its owners, officers, directors, employees, contractors, affiliates, representatives, processors, vendors, and agents from and against any claims, demands, liabilities, damages, judgments, losses, costs, penalties, fines, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- The User’s use of payment, invoicing, billing, transaction, subscription, marketplace, or financial features;
- Invoices, payment requests, rent charges, deposits, subscriptions, marketplace charges, service fees, or transaction amounts submitted by the User;
- Chargebacks, disputes, refunds, reversals, fraud claims, unauthorized transaction claims, processor penalties, or customer complaints;
- The User’s violation of law, payment processor rules, tax obligations, card network rules, ACH rules, or this Agreement;
- Disputes between the User and customers, clients, tenants, property owners, vendors, contractors, buyers, sellers, agents, inspectors, or other third parties.
20. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.
Any disputes arising under this Agreement shall be resolved in accordance with the applicable Dror Terms of Service or End-User License Agreement.
21. Related Agreements
This Agreement operates together with Dror’s Terms of Service, Privacy Policy, End-User License Agreement, Billing and Subscription Agreement, Electronic Signature and Consent Agreement, marketplace terms, subscription terms, processor terms, and any other applicable agreements.
In the event of a conflict between this Agreement and a payment processor’s required terms, the payment processor’s required terms may control with respect to payment processing matters.
22. Acknowledgment
By using any Dror payment gateway, payment processing, invoicing, billing, rent collection, subscription, marketplace transaction, payout, or financial feature, the User acknowledges that they have read, understood, and agree to be bound by this Agreement.